Description

Job description

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

Come join us

As a CRM Business Analyst, you will be client-facing and responsible for the discovery, scoping, and collection of requirements to build and deploy solutions that are tailored to your customer. You'll solve problems using your CRM knowledge as you liaise between Avanade clients, your project team, and the wider internal CRM community. This role provides the opportunity to work for Microsoft's #1 partner, with an unrivalled focus on personal development and training in both technology and softer consulting skills.

Together we do what matters.

Skills and experiences

• You've achieved a Bachelor's degree or equivalent in within Computer Science, or relevant field
• Have good presentation skills across working at a given audiences
• Would be great if you may have internship experiences in
• Would be great if you had internship experience with the Microsoft Dynamics 365 modules/ Power Platforms
• At least one full-cycle implementation of Microsoft Dynamics 365 CE or Dynamics CRM / / Power Platforms
• You have a passion for learning along with good business sense and time management

Apply if you want to:

• Work on innovations that matter.
• Learn the language of both boardrooms and design studios.
• See how strategy and tech actually move from whiteboard to world

About you

• Characteristics that can spell success for this role
• Curiosity for how strategy, design, and tech collide.
• Strong analytical and communication skills you can untangle complexity and tell a crisp story.
• A comfort with ambiguity: you don't wait for perfect instructions; you explore, test, and learn.

Interest in digital experiences, GenAI , and how organizations adapt to disruption.

• Bonus: experience with wireframing (Figma, Miro, PowerPoint hacks welcome), process mapping, or research.
• Why This Internship
• Work on impactful projects in Southeast Asia not just "slides in the corner," but initiatives that touch citizens, patients, and customers at scale.
• Learn directly from senior strategists, designers, and AI innovators (your mentors are advising governments and Fortune 500s).
• Experiment with the latest Microsoft tech stack (Azure, OpenAI , Power Platform, Dynamics, Azure).
• Build a portfolio of strategy + design work that shows you can bridge business and technology.
• Get the energy of a startup with the backing of a global joint venture (Accenture + Microsoft).

What you'll do

• Consult and advise our clients and internal stakeholders on uses of technology to solve business problems
• Participate in client workshops to analyze and design solutions for workstreams
• Transform business requirements into application requirements to populate the requirements traceability matrix and conduct a fit/gap analysis
• Write functional specifications and collaborate with the technical team to ensure functional requirements are understood
• Prototype, configure, and test respective business processes
• You will manage your clients' expectations effectively
• Build Strong consulting skills and client-facing experience with an implementation partner and/or end user
• Work to presales to consulting mode for the across industry of clienst across Indonesia for CRM opprortunities
• Work along with guidance of your mentors, Avanade Solutions Architects to build blueprints and presentations for pitches across pursuits

Learn more

To learn more about Avanade check out these links:

LinkedIn

Avanade Careers

Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits Employee Benefits at Avanade | Avanade

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise . You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking • Experimenting courageously • Learning and pivoting

Inspire greatness in our people by

• Empowering every voice • Encouraging boldness • Celebrating progress

Accelerate the impact of our people by

• Amazing the client • Prioritizing what matters • Acting as one